Pricing and Service Details
Pricing Structure
Teacher Individual Package: R150 per teacher per month
School-Wide Package: R4 500 per month
- Includes management of all student enrollments
- Covers data traffic and processing costs
- Unlimited assessments for the school
What's Included
Detailed breakdown of services:
- Full Moodle e-Assessment platform configuration
- Ongoing technical support
- Student enrollment management
- Comprehensive reporting tools
- Regular system updates and maintenance
- Initial setup for all learners
Terms and Conditions
Contract and Billing:
- Minimum contract period: 30 days notice
- Billing cycle: Monthly invoicing
- Pro-rated billing for partial months
- No long-term lock-in after initial period
Price Escalation
- Annual price review on 1st January
- Maximum escalation: Consumer Price Index (CPI) + 2%
- Written notification of any price changes 30 days in advance
Scaling and Additional Users
- Adding teachers mid-contract: Prorated at R150 per teacher
- Removing teachers: Adjustment from next billing cycle
- No penalties for user additions or reductions
Limitations and Constraints
- Maximum number of assessments: Unlimited
- Maximum number of concurrent users: Based on school size
- Data storage: 5-year archival of assessment records
- Bandwidth requirements: Minimum 2 Mbps stable internet connection
Cancellation Policy
- 30-day written notice required for contract termination
- Data export provided upon request
- No hidden termination fees
Support Levels
- Email support
- WhatsApp support: Business hours (8am-5pm, weekdays)
- Emergency support: Additional premium option available
- Response time guarantee:
Critical issues: Within 4 hours during Business Hours
Standard queries: Within 24 hours
Subject to Service Level Agreement
Data Protection and Privacy
- Compliance with local data protection regulations
- Secure, encrypted data storage
- Regular security audits
- Client data ownership guaranteed
Special Considerations
- Trial period: Free 30-day use (subject to signing of provisional SLA)
- Flexible implementation timeline
- Customization options if available
Closing Statement
Transparent pricing, no hidden costs. Just effective e-Assessment solutions designed for educators.
Disclaimer:
- Prices and terms subject to change
- Final contract details to be confirmed during consultation
- All prices include VAT
